By Jarrett Walker, February 2014
If you respect Portland as a leader when it comes to transit and
sustainable urbanism, you should be interested in what its citizens
think, not just what its spokespeople and marketers say. It's the
citizens who've demanded most of Portland's most dramatic
transformations, and they who have to signal when it's time to take the
next step.
So here's what citizens of Portland think about how the city should prioritize its transportation investments, from a statistically valid phone survey (cellphones included) with a margin of error just under 5%.
Possible investments were ranked on a 1-7 scale where 7 (counter-intuitively) means the highest priority and 1 the lowest. Dark green on this chart means users chose 7, the highest priority, while light green means 6, blue means 5 etc. The brown is 4, which means netural, and the red and gray colors at the right are low priorities. Click to enlarge and sharpen. Original report is here and PowerPoint here.
Frequent bus service (slashed in 2009 with major ridership losses resulting) is the top transit service priority, closely followed by more (probably more frequent*) light rail service. Streetcars, in this supposed national leader of streetcar-revival movement? Not so much.
Responses to frequent bus and MAX service may be lower than actual because some respondents could have presumed that the survey was solely about things that the City of Portland controls, and transit supply isn't one of them.
On the other hand, there's not much patience for parochialism on the part of Portland's city government.
People are increasingly seeing the services of regional agencies as something that the City of Portland may need to act on. Given the list of improvements discussed above, and their relative importance, this response is probably heavily about Portland's relationship to TriMet, the regional agency that controls transit service. (It may also be about the relationship to Oregon's DOT, which still controls some major arterials.)
So for example, it's plausible that transit advocates who are in the 20% that oppose city involvement in "things it doesn't own" would not mention bus and light rail service as City of Portland priorities, even though they support them as investment priorities in general. Support for these things may thus be even higher than indicated.
So to sum up (and some of this will be more surprising to Portland-admirers than to Portlanders):
Am I concerned about the low ranking of bus lanes? Not really surprised. We would have to get our frequency back (many major Portland bus lines run less frequently than they did in 1982) and put ridership growth back on track. Then that question would naturally arise in its own time.
There are other interesting nuggets in this survey. Portlanders' overwhelming obession with pedestrian safety is heartening, especially since this is a crucial transit improvement. (This may also signal a shared concern for East Portland, the disadvantaged "inner ring suburbia" within city limits that has poor pedestrian infrastructure, inadequate transit frequency, and most of the city's pedestrian fatalities.) Portland cycling advocates, and their national admirers, may be disappointed in the ranking of "safe bike routes." Sadly, cycling is polarizing here as it is everywhere. Although 55% give some priority to "safer bike routes" and cycling is the only mode whose share of work trips is clearly growing, opposition and disinterest are also higher on cycling than for the main transit service investments.
But when it comes to transit, there are some clear signals here, not just for Portland but for any city that hopes to replicate its achievements.
*This question should have been more specific. The response says "MAX light rail service" which could mean either geographic expansion or more frequency. The frequencies on MAX have been cut substantially in the last five years, so at least some of this response is probably about frequency.
So here's what citizens of Portland think about how the city should prioritize its transportation investments, from a statistically valid phone survey (cellphones included) with a margin of error just under 5%.
Possible investments were ranked on a 1-7 scale where 7 (counter-intuitively) means the highest priority and 1 the lowest. Dark green on this chart means users chose 7, the highest priority, while light green means 6, blue means 5 etc. The brown is 4, which means netural, and the red and gray colors at the right are low priorities. Click to enlarge and sharpen. Original report is here and PowerPoint here.
Frequent bus service (slashed in 2009 with major ridership losses resulting) is the top transit service priority, closely followed by more (probably more frequent*) light rail service. Streetcars, in this supposed national leader of streetcar-revival movement? Not so much.
Responses to frequent bus and MAX service may be lower than actual because some respondents could have presumed that the survey was solely about things that the City of Portland controls, and transit supply isn't one of them.
On the other hand, there's not much patience for parochialism on the part of Portland's city government.
People are increasingly seeing the services of regional agencies as something that the City of Portland may need to act on. Given the list of improvements discussed above, and their relative importance, this response is probably heavily about Portland's relationship to TriMet, the regional agency that controls transit service. (It may also be about the relationship to Oregon's DOT, which still controls some major arterials.)
So for example, it's plausible that transit advocates who are in the 20% that oppose city involvement in "things it doesn't own" would not mention bus and light rail service as City of Portland priorities, even though they support them as investment priorities in general. Support for these things may thus be even higher than indicated.
So to sum up (and some of this will be more surprising to Portland-admirers than to Portlanders):
- Less than 40% of Portlanders would assign any priority to expanding the streetcar system further, and only 9% call it a top priority.
- By contrast, two thirds (67%) assign a priority to frequent bus service, and 23% call it a top priority.
- In a separate question, over 70% of respondents said they'd be "more likely" to support a "funding package that improved bus service in areas with substandard service, particularly if the areas are low income."
- Most important: more than 3/4 would say that just because the city doesn't control the transit agency doesn't mean that it shouldn't invest in the service that's needed, or lead in funding that investment.
Am I concerned about the low ranking of bus lanes? Not really surprised. We would have to get our frequency back (many major Portland bus lines run less frequently than they did in 1982) and put ridership growth back on track. Then that question would naturally arise in its own time.
There are other interesting nuggets in this survey. Portlanders' overwhelming obession with pedestrian safety is heartening, especially since this is a crucial transit improvement. (This may also signal a shared concern for East Portland, the disadvantaged "inner ring suburbia" within city limits that has poor pedestrian infrastructure, inadequate transit frequency, and most of the city's pedestrian fatalities.) Portland cycling advocates, and their national admirers, may be disappointed in the ranking of "safe bike routes." Sadly, cycling is polarizing here as it is everywhere. Although 55% give some priority to "safer bike routes" and cycling is the only mode whose share of work trips is clearly growing, opposition and disinterest are also higher on cycling than for the main transit service investments.
But when it comes to transit, there are some clear signals here, not just for Portland but for any city that hopes to replicate its achievements.
*This question should have been more specific. The response says "MAX light rail service" which could mean either geographic expansion or more frequency. The frequencies on MAX have been cut substantially in the last five years, so at least some of this response is probably about frequency.