By Lily Allen, August 1, 2014
Metro urges customers to watch out for the following scam email, which is not an authorized communication from ExpressLanes, E-ZPass, or associated agencies.
For those Metro customers with ExpressLane FasTrack transponders: Metro has become aware of an email phishing scam that appears to be an attempt to collect toll lane revenue. Please take a moment to examine the email pictured above, and be advised that this is not an authorized communication from Metro ExpressLanes, E-ZPass, or the Toll Agencies associated with E-ZPass.
The CyberCrimes Division of the FBI is aware of the issue. We advise that those who receive the scam message do not open or respond to it. Anyone who has received or fallen victim to the email may file a complaint with the Internet Crime Complaint Center by clicking here.
If you have any doubts about the validity of a message regarding your FasTrak account, please contact FasTrack customer service.